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Support Team Member

1 week ago

Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full time
About the Role

We are looking for a skilled CUSTOMER SERVICE ASSOCIATE to provide exceptional customer service support to our clients. In this role, you will be responsible for ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

You will also be expected to possess strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. If you have at least 6 months BPO experience in a collections account and a high school diploma or equivalent, we encourage you to apply for this exciting opportunity.

Responsibilities
- Provide exceptional customer service support to clients
- Ensure call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion
- Possess strong communication and interpersonal skills
- Work effectively in a fast-paced environment

What We Offer
- Competitive salary and benefits package
- Ongoing training and development opportunities
- Collaborative and supportive work environment