Customer Service Associate
2 weeks ago
Are you looking for a challenging and rewarding role in customer service? Do you possess excellent communication and interpersonal skills? We are seeking a talented individual to join our team as a Virtual Process CSR Specialist. In this role, you will be responsible for handling customer inquiries and providing exceptional service. You will work in a virtual environment, utilizing technology to stay connected with colleagues and customers. Your primary goal will be to ensure customer satisfaction through effective communication and problem-solving skills.
Responsibilities
As a Virtual Process CSR Specialist, you will be responsible for:
- Handling customer inquiries and resolving issues efficiently
- Providing exceptional customer service through effective communication and problem-solving skills
- Working in a virtual environment, utilizing technology to stay connected with colleagues and customers
- Promoting our products and services, highlighting their benefits and features to customers
Requirements
To succeed in this role, you will need:
- Excellent communication and interpersonal skills
- Ability to work effectively in a virtual environment, utilizing technology to stay connected with colleagues and customers
- A college degree is not necessary, but it is highly recommended
- We are open to candidates with or without BPO experience, as long as they possess the required skills and qualifications
What We Offer
We offer a competitive salary ranging from 20k to 24k, opportunities for growth and development, and a supportive work environment. You will have access to tips provided via phone call, ensuring that you can provide exceptional customer service. Additionally, this is a one-process-only job, meaning that you will only handle one process at a time, allowing you to focus on delivering high-quality results.
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