BPO Operations Specialist

4 weeks ago


Quezon City, National Capital Region, Philippines J-K Network Services Full time
Company Overview

J-K Network Services has been a prominent player in the Philippines for over 30 years, serving business and institutional clients across nearly 30 markets worldwide.


Job Summary

We are seeking a highly skilled Customer Service Associate to join our team in Eastwood, Quezon City. The successful candidate will be responsible for providing exceptional customer care and customizing solutions for esteemed clients of commercial banking.

Key Responsibilities
  • Initial point of contact by phone for clients requiring prompt maintenance and servicing across many commercial banking product categories.
  • Work together with stakeholders to address a client's issue.
  • Comply with banking regulations while determining and meeting the needs of your consumers, both present and future.
Requirements
  • A minimum of 2-3 years Call Center experience.
  • Amenable to work in a shifting schedule.
  • Able to attend face-to-face interviews when requested.
  • Able to undergo on-site training.
What We Offer
  • HMO with 2 dependents.
  • Retirement Plan.
  • Medical Reimbursement.
  • Insurance Coverage.
  • 30 leave credits per year.
About the Role

The salary range for this position is PHP 30,000 - PHP 40,000 (negotiable) depending on qualifications and experience.



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