Merchant Quality and Fraud Management Lead

1 week ago


Manila, National Capital Region, Philippines Grab PH Full time
Job Description

We are looking for a skilled professional to join our Quality team as a Merchant Quality and Fraud Lead. This role will play a crucial part in ensuring the quality of our merchant partners and mitigating fraud risks.

In this position, you will:

  • Develop and implement quality policies: Ensure that our merchants meet our high standards.
  • Lead projects to enhance merchant satisfaction: Improve the quality of services provided by our merchants.
  • Implement fraud detection and prevention measures: Protect our merchants and users from fraudulent activities.
  • Monitor and analyze data: Identify areas for improvement and develop strategies to address them.

This is a challenging and rewarding role that requires strong analytical and communication skills. If you are passionate about delivering high-quality results and have a background in quality management or fraud prevention, we encourage you to apply.



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