Salesforce Service Cloud Architect

5 days ago


Manila, National Capital Region, Philippines Onlinefactory Full time

At OnlineFactory.asia, we're seeking a seasoned Salesforce Service Cloud expert to help us drive innovation and growth.

About the Role

This is a mid-senior level, full-time position within our IT team. As a key member, you'll be responsible for planning and implementing Salesforce Service Cloud solutions that meet our business needs.

  • We're looking for someone with 3+ years of experience configuring Salesforce Service Cloud and developing basic service cloud applications.
  • You should have a strong understanding of Apex, Visualforce, and Lightning Components development.

You'll work closely with our product owner and admins to design and implement Service Cloud solutions that enhance our customer experience.

In addition to your technical expertise, you'll collaborate with our overall IT team and partners to ensure seamless integrations and APIs.

Your primary goal will be to create high-quality technical documentation for our Service Cloud solutions.

As a seasoned professional, you'll also provide support to our admins when needed.



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