Operations Director

3 days ago


Davao City, Davao, Philippines Transcom Worldwide Philippines, Inc. Full time
About Us

At Transcom Worldwide Philippines, Inc., we strive to deliver exceptional customer experiences.

Job Title

We are seeking a highly motivated Operations Manager to lead our team.

Key Responsibilities:
  1. Business Performance:
    1. Establish clear financial goals and objectives.
    2. Develop and implement strategies to achieve these goals.
    3. Monitor and analyze key performance indicators.
  2. Talent Management:
    1. Select, train, and develop top talent.
    2. Mentor and coach team members to enhance their skills and abilities.
  3. Customer Satisfaction:
    1. Build strong relationships with clients.
    2. Foster a customer-centric culture within the organization.
  4. Operational Excellence:
    1. Streamline processes to improve efficiency.
    2. Implement best practices to enhance quality.
Requirements:
  • Bachelor's degree in Business Administration or related field.
  • Minimum 5 years of experience in a similar role.
  • Excellent leadership and communication skills.
What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

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