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Senior Operations Director

2 weeks ago

Davao City, Davao, Philippines Private Advertiser Full time
Job Overview

The Senior Operations Director is responsible for driving business success by effectively managing all aspects of the organization.

Main Responsibilities
  • Efficiencies:
    • Ensure revenue per employee contributions meet or exceed company goals.
    • Maintain accurate efficiency measurements and reporting.
    • Identify issues early and escalate forecasted impacts.
  • Organization:
    • Recruit top talent following company standards.
    • Maintain a standard organizational structure and report anomalies.
  • Client Relations:
    • Establish regular contact with clients.
    • Seek to increase client revenue.
  • Commercials:
    • Prepare meticulously for commercial negotiations.
    • Ensure revenue streams cover committed costs.
  • Business Planning:
    • Develop and deliver accurate budgets and forecasts.
    • Measure and report daily on customer experience.
  • Business Development:
    • Ensure staff acts as ambassadors for the company.
    • Meet or exceed commitments made to clients.
  • Process and Integrity:
    • Implement and comply with company procedures.
    • Continuously review and improve procedures.
  • Culture:
    • Create an open and energetic culture.
    • Set objectives for every member of the organization.