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Core Operations Associate

2 weeks ago


Taguig, National Capital Region, Philippines Citigroup Inc. Full time

About Us

Citigroup Inc., one of the world's leading financial institutions, invites applications for the Operations Support Analyst 2 role within its Operations - Core Team.

We are committed to supporting the growth and development of our employees through extensive on-the-job training, exposure to senior leaders, and more traditional learning opportunities.

The Role:

The Operations Support Analyst 2 is responsible for providing day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Key Responsibilities:

  • Provide operations support services, including record/documentation maintenance, storage & retrieval of records, account maintenance, imaging, and the opening of accounts.
  • Liaise with the Operations - Core Team and other stakeholders to ensure smooth delivery of operations support services.
  • Update help content used by Knowledge Hub end users to service client inquiries, as needed.
  • Execute work assigned, including annual review certification and change requests.

What We Offer:

  • A competitive compensation package.
  • An opportunity to work with a global leader in the financial industry.
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.