Director, Core Service Delivery Lead

1 week ago


Taguig, National Capital Region, Philippines Michael Page Full time

About Our Client

We are a global financial services company with over 2 decades of experience in providing world-class services to our customers. Our commitment to innovation and excellence has enabled us to establish a strong presence in over 9 countries.

Job Description

The successful candidate will be responsible for managing the delivery of services related to data platforms, core banking, and IT infrastructure. This includes:

  • Vendor and Contract Management
    • Acting as the primary owner of vendor contracts, ensuring compliance with SLAs and KPIs.
    • Managing transitions between vendors, including insourcing and outsourcing activities.
  • Service Delivery Leadership
    • Overseeing the delivery of services and ensuring alignment with organizational goals.
    • Managing a high-performing team.
  • Budget and Financial Oversight
    • Managing large IT budgets with precision.
    • Overseeing financial operations.
  • Technical Expertise
    • Collaborating with solution architects to guide software and infrastructure-related decisions.
    • Ensuring robust and scalable architecture for core systems.
  • Governance and Compliance
    • Establishing and maintaining governance frameworks.
    • Ensuring compliance with regulatory requirements and internal policies.


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