Director, Core Service Delivery Lead
1 week ago
About Our Client
We are a global financial services company with over 2 decades of experience in providing world-class services to our customers. Our commitment to innovation and excellence has enabled us to establish a strong presence in over 9 countries.
Job DescriptionThe successful candidate will be responsible for managing the delivery of services related to data platforms, core banking, and IT infrastructure. This includes:
- Vendor and Contract Management
- Acting as the primary owner of vendor contracts, ensuring compliance with SLAs and KPIs.
- Managing transitions between vendors, including insourcing and outsourcing activities.
- Service Delivery Leadership
- Overseeing the delivery of services and ensuring alignment with organizational goals.
- Managing a high-performing team.
- Budget and Financial Oversight
- Managing large IT budgets with precision.
- Overseeing financial operations.
- Technical Expertise
- Collaborating with solution architects to guide software and infrastructure-related decisions.
- Ensuring robust and scalable architecture for core systems.
- Governance and Compliance
- Establishing and maintaining governance frameworks.
- Ensuring compliance with regulatory requirements and internal policies.
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