Customer Service and Sales Lead

6 days ago


Davao City, Davao, Philippines OYEEE PETSHOP Full time

We are seeking a highly skilled and experienced **Customer Service and Sales Lead** candidate to join our team at **OYEEE PETSHOP**.

About the Role
  • This is an excellent opportunity to lead our retail store and ensure seamless execution of business functions.

The ideal candidate will have a strong background in customer service, excellent leadership skills, and the ability to develop and execute plans that drive sales growth and improve profitability.

Responsibilities
  • Lead and motivate a team of sales associates to deliver outstanding customer experiences.
  • Develop and execute plans to drive sales growth and improve profitability.
  • Implement company policies and procedures to maintain high standards of customer service and sales performance.
  • Monitor and analyze sales data to identify areas for improvement.

Requirements:

  • Bachelor's degree in Business Administration, Retail Management, or a related field (preferred).
  • Proven experience as a Store Manager, Retail Manager, or similar role.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Customer service-oriented mindset.
  • Skills: English Language, Merchandising, Inventory Management, Teamwork, Sales Management, Analytical Skills, Attention to Detail.


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