
Remote Financial Customer Service Specialist
13 hours ago
Talented financial professionals are sought to work from home as skilled customer service representatives.
Job Responsibilities:- Answer incoming calls to gather relevant information about potential claims, plaintiff details and attorney information.
- Gather details regarding case types, prior litigation fundings, injuries/damages, liability, and insurance coverage.
- Enter all details into the case management system and create leads for account executives.
- Provide excellent caller experiences to clients through exceptional communication skills.
- Minimum 3 years of experience as a Customer Service Representative in a Business Process Outsource environment with strong computer and internet skills.
- Ability to work on shifting schedules with keen attention to detail.
- Meet typing requirement of 40 WPM with strong time management and adaptability.
- Exceptional customer service skills with a stable internet connection and required hardware.
Please note that this position requires a dedicated workspace with necessary equipment and a reliable backup plan.
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