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Food Service Supervisor Role

2 weeks ago

Davao City, Davao, Philippines Banh Mi Kitchen Full time
Join Our Team as a Store Supervisor

Banh Mi Kitchen is looking for a dedicated and results-driven Store Supervisor to manage daily store operations, lead a team of retail staff, and maintain excellent customer service standards. As a Store Supervisor, you will be responsible for ensuring the success of our stores and contributing to the growth and development of our team.

Key Accountabilities:
  • Team Leadership: Lead and motivate store staff to meet sales targets and maintain high service standards.
  • Operational Efficiency: Supervise daily store operations, guaranteeing smooth and efficient workflow.
  • Inventory Management: Monitor inventory levels, place stock orders, and prevent losses due to spoilage or theft.
  • Customer Satisfaction: Handle customer concerns, feedback, and complaints professionally.
  • Staff Training and Development: Train and develop staff, providing guidance on best practices and company policies.
  • Cash Handling and Reporting: Oversee cash handling, sales reports, and ensure timely deposits.
  • Online Platforms: Manage online food aggregator accounts (e.g., Foodpanda, GrabFood, Pickaroo).
  • Performance Evaluations: Conduct regular performance evaluations and provide constructive feedback to employees.
  • Marketing and Promotional Activities: Coordinate with the management team to implement marketing and promotional activities.
  • Sales Performance Analysis: Analyze sales trends and recommend strategies for improvement.