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Incident Response Team Lead
2 weeks ago
Metrobank is a leading financial institution that values innovation and customer satisfaction. As the Incident Response Team Lead, you will play a critical role in providing timely and effective responses to system/application related incidents, requests, and queries.
You will work closely with the IT team to identify and resolve issues, develop incident response plans, and provide regular updates to stakeholders. We're looking for someone with excellent communication skills, who can think critically and solve problems under pressure.
The successful candidate will have at least 5 years' experience using ITIL Framework and a strong understanding of system administration and troubleshooting.
If you're a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, please apply now
