Master Proposal Developer

We're looking for a skilled Proposal Specialist to join our team.

This role involves managing multiple proposals simultaneously, ensuring each submission is clear, accurate, and strategically positioned to win. The successful candidate will have strong writing, editing, and proofing skills, as well as experience working with proposal software and MS Office Suite.

The ideal candidate will have a background in proposal development, with at least 4 years of experience in developing win strategies, proposal plans, and other key deliverables. APMP certification is a plus, or experience with APMP, Shipley, and/or similar methodologies.

This is an exciting opportunity to work on a variety of projects and develop your skills in a fast-paced environment. If you're a motivated and organized individual who enjoys working on complex projects, we'd love to hear from you.

• Responsible for managing multiple proposals simultaneously, ensuring that each submission is clear, accurate, and strategically positioned to win.
• Draft, review, and edit proposal responses, executive summaries, and supporting materials, ensuring content is client-focused, persuasive, and aligned with brand standards.
• Conduct thorough reviews for accuracy, compliance, and clarity, with special attention to detail incorporating feedback from internal stakeholders, where appropriate.
• Manage existing and moderate new content in the Responsive content library in collaboration with various SMEs and departments (Finance, Legal, Human Capital).
• Manage proposal timelines, tasks, deliverables, ensuring on time delivery of all submissions, while balancing concurrent deadlines.
• Supporting the public sector sales team in capture management by helping to identify new opportunities.

• Help the Proposal Manager manage the work of an integrated pursuit team to meet all schedules and deadlines, including assessing the solicitation, resource requirements, and other proposal elements to determine proposal resource needs and schedules for the specific assigned opportunity.
• Maintain close working relationships with all members of the RFx team as well as any key internal stakeholders to generate proposals – including document preparation, team coordination, writing, editing, proofreading, compliance, overall quality control, and deadline adherence.
• Help define win strategies, themes, discriminators, key messages, and other pertinent proposal content.
• Manages and communicates the proposal development and production schedules, keeping the team and management informed of risks and developing risk mitigation plans as they occur.
• Monitoring and triaging public sector subscription services and forwarding relevant opportunities to the appropriate seller for capture management (review, analysis, and initial go/no go decision).
• Support continuous improvement of proposal processes, tools, and templates to enhance team efficiency and quality of responses.
• Assist in tracking proposal success rates, feedback, and post-submission insights to refine future responses.
• Train internal team members on the proposal management process and tools as required.
• If required, prepare physical presentation materials and arrange shipping of deliverables to clients (e.g. hard copies, flash drives).
• Understand and stay up to date with TTEC's offerings.

• 4+ years of experience in proposal development.
• Strong background developing win strategies, proposal plans, and other key deliverables for a successful proposal.
• APMP certification is a plus, or experience with APMP, Shipley, and/or similar methodologies.
• Familiarity with proposal software (e.g. Responsive or equivalent) for content management and workflow automation.
• Proficiency in MS Office Suite; experience with Microsoft Dynamics CRM preferred.
• Experience working on remote teams.
• Proven strong writing, editing, and proofing skills.
• Experience with contact center technology, professional services, or cloud hyperscalers/platform leaders is preferred.

At our company, we value diversity and inclusion in the workplace. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.

Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.