Learning and Development Professional

3 days ago


Bacolod City, Western Visayas, Philippines TeleTech Holdings, Inc. Full time

About TeleTech

We're a global leader in customer experience, providing innovative solutions to help businesses build engaged, pleased, profitable customer experiences. Our award-winning employment experience is all about making customers happy, and we need your expertise to make it happen.

The Role

As a Training Manager - Learning and Development, you'll be the spark that ignites our team's passion for learning. You'll coach and support our training specialists to achieve their goals, evaluating trainers, curriculum, and processes to ensure top-notch results. This role is responsible for multiple LOBs, with a focus on site training lead responsibilities in Bacolod.

Your Key Responsibilities

  1. Manage daily operations, processes, and reporting to drive business success
  2. Improve key success metrics associated with training goals
  3. Deliver exceptional customer service and communication
  4. Develop, support, and evaluate the team to enhance their skills
  5. Ensure the team has the necessary tools, systems, and support to perform trainings effectively

Your Qualifications

  • 1-year minimum experience managing training or adult learning programs
  • 4+ years' experience in training and adult learning
  • Nurture an inclusive learning environment
  • Coaching, reporting, and analysis skills
  • Customer and employee-focused mindset
  • Working knowledge of database applications such as MS Office (Excel, Outlook, PowerPoint), Oracle, Kronos, Tandberg
  • Call center experience

About Working at TeleTech

We're proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We value diversity and strive to create an inclusive workplace where everyone feels valued, belonging, and comfortable being themselves.



  • Bacolod City, Western Visayas, Philippines Transcom Full time

    Job OverviewTranscom is a leading global customer experience provider that seeks to empower individuals to grow professionally. We are currently looking for a talented Learning and Development Specialist to join our team in Bacolod.We value creativity, empathy, and inclusivity in all aspects of work. Our team's relentless commitment to our clients and each...


  • Bacolod City, Western Visayas, Philippines Transcom Full time

    Transcom is looking for talented individuals like you to join our awesome team Be the next Learning & Development Specialist for our Transcom Bacolod site.Join our Transcom Family as a Learning & Development SpecialistResponsibilities:Facilitate Leadership Development workshops and other learning initiatives included in the programs offered by the Learning...

  • Manager, Learning

    3 days ago


    Bacolod City, Western Visayas, Philippines TeleTech Holdings, Inc. Full time

    Job Description - Manager, Learning & Development (03Z43)Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Training Manager - Learning and Development working onsite in Bacolod, Philippines, you'll be a part of bringing humanity to business. #experienceTTECWhat You'll be DoingDo you have a passion...

  • Sales Professional

    4 days ago


    Bacolod City, Western Visayas, Philippines JTI Full time

    At JTI, we are seeking a highly motivated and results-driven Sales Professional to join our team in Bacolod. As a key member of our sales team, you will be responsible for driving direct sales operations to meet area volume and distribution goals.Key Responsibilities:Drive direct sales operations for JTI to meet area volume and distribution goals.Cultivate...

  • Sales Professional

    4 days ago


    Bacolod City, Western Visayas, Philippines Ubiquity Global Services, Inc. Full time

    At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn't just a philosophy—it's the foundation of who we are and what we do. As a Sales Representative, you'll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.What You'll Do:Head: Use your expertise to provide accurate,...


  • Bacolod City, Western Visayas, Philippines Ubiquity Full time

    At Ubiquity, we live by our core values: Head, Heart, and Hustle. As a Sales Representative, you will embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.Key Responsibilities:Head: Leverage your expertise to provide accurate, efficient, and personalized solutions to our customersHeart: Build meaningful...


  • Bacolod City, Western Visayas, Philippines JTI Full time

    At JTI, we believe in the power of freedom.We empower our employees to grow, travel, and develop, creating a culture where amazing things can happen. Our business is built on people, and we're passionate about helping them achieve their goals.As a Territory Development Executive, you'll play a key role in driving direct sales operations for JTI. You'll...


  • Bacolod City, Western Visayas, Philippines TORCH SOLUTIONS Full time

    Why Work with UsTORCH SOLUTIONS offers a unique opportunity to join a dynamic and customer-centric organization that values exceptional service delivery. Our team is passionate about connecting with customers and providing top-notch assistance.Key ResponsibilitiesEngage with customers via phone, email, and chat to provide prompt and professional...


  • Bacolod City, Western Visayas, Philippines Unitan Construction & Development Corporation Full time

    About the RoleWe are seeking an experienced Geodetic Engineer to join our team at Unitan Construction & Development Corporation.ResponsibilitiesData Collection: Utilize various instruments to gather data on-site.Surveys and Assessments: Conduct topological surveys, property boundary definitions, terrain analysis, and elevation measurements.Survey Data...


  • Bacolod City, Western Visayas, Philippines Ubiquity Full time

    As an Help Desk Professional at Ubiquity, you will be responsible for delivering exceptional service to our customers.Key Responsibilities:Problem Resolution: Troubleshoot issues and provide effective resolutions by leveraging company knowledge and tools.Customer Engagement: Show genuine care and empathy in addressing customer needs and concerns.Process...


  • Bacolod City, Western Visayas, Philippines TeleTech Holdings, Inc. Full time

    About the Role:We are looking for a talented Reporting Analyst to join our global team at TeleTech Holdings, Inc. As a Reporting Analyst, you will be responsible for providing high-quality reporting and analysis to support business decisions. This is an excellent opportunity to develop your skills and expertise in business intelligence and analytics.The...


  • Bacolod City, Western Visayas, Philippines Neksjob Corporation Full time

    Job Title: Support Professional">Job Type: Full-time">About Us:">Neksjob Corporation is a leading provider of customer experience solutions, serving some of the world's biggest and most sought-after brands.">Job Description:">As a Support Professional, you will be responsible for delivering outstanding support to the customers and clients of our partner...


  • Bacolod City, Western Visayas, Philippines FTO Full time

    Senior Accounting Professional Job OpportunityWe are looking for a highly experienced Senior Accounting Professional to join our team at FTO. In this role, you will be responsible for leading the accounting function, including developing and implementing financial policies and procedures.Main Responsibilities:Lead the accounting team to ensure accurate and...


  • Cebu City, Central Visayas, Philippines TeleTech Holdings, Inc. Full time

    **Job Overview:**We're looking for an exceptional individual to join our team as a Training Manager - Learning and Development. This role is all about empowering teams to reach their full potential through effective training programs.Key Responsibilities:Develop, implement, and manage comprehensive training programs to enhance the skills and knowledge of our...


  • Iloilo City, Western Visayas, Philippines LifeBank Sustainable Initatives Full time

    We are LifeBank Sustainable Initiatives Inc. (LSII), a company that fosters growth and development by providing top-tier training facilities and accommodations to our community and affiliates.About This OpportunityThe ideal candidate will be responsible for coordinating training activities, preparing materials, managing logistics, developing proposals,...

  • Audit Professional

    4 days ago


    Bacolod City, Western Visayas, Philippines Lifebankfoundation Full time

    **About LifeBank Foundation**We are a registered non-profit organization committed to promoting financial inclusion and sustainable development.Our programs focus on empowering communities through micro-financing initiatives and social services.As a part of our team, you will contribute to shaping the future of our organization and making a positive impact...


  • Bacolod City, Western Visayas, Philippines Work for Prosper Full time

    About the RoleThis is an exciting opportunity to join our team as a Valuation Training Manager. As a key member of our appraisal department, you will be responsible for developing and delivering comprehensive training programs to support the growth and development of our team members.Key Responsibilities:Design and deliver customized training sessions for...


  • Bacolod City, Western Visayas, Philippines Parallax Technologies Full time

    At Parallax Technologies, we are seeking a highly skilled Medical Billing Professional to join our team. As a key member of our operations department, you will be responsible for managing and processing medical claims efficiently.The ideal candidate will have strong organizational skills, attention to detail, and the ability to multitask in a fast-paced...


  • Bacolod City, Western Visayas, Philippines Talent Scout SK Full time

    Sales Consultant RoleWe are seeking a highly motivated and results-driven Sales Consultant to join our team at Talent Scout SK. As a Sales Consultant, you will be primarily responsible for selling cars and motorcycles by engaging with customers, understanding their needs, and providing expert advice to guide them in selecting the right vehicle.Key...


  • Bacolod City, Western Visayas, Philippines Transcom Full time

    What We Are Looking ForTo excel in this role, you must possess a strong educational background and relevant professional experience in leadership development, coaching, or related fields. You should have a proven track record of successfully facilitating training programs, developing leadership skills, and managing stakeholder relationships. Strong...