Parts Repair and Replacement Coordinator

4 days ago


Manila, National Capital Region, Philippines KIA Full time

Overview

At KIA, we are committed to delivering high-quality products and services to our customers. As a Warranty Claims Specialist, you will play a critical role in ensuring that our customers receive the support they need to enjoy their vehicles.

Responsibilities

  1. Processing Warranty Claims

Our Warranty Claims Specialist will be responsible for processing warranty claims in a timely and accurate manner. This will involve reviewing and investigating claims, coordinating with manufacturers and suppliers, and ensuring that all necessary documentation is completed.

  1. Coordinating with Manufacturers

As a Warranty Claims Specialist, you will also be responsible for coordinating with manufacturers and suppliers to ensure prompt delivery of replacement parts. This will involve communicating with various stakeholders, managing inventory levels, and resolving any issues that may arise.

  1. Managing Defective Parts

You will be responsible for collecting and submitting warranty defective parts to manufacturers. This will involve working closely with internal teams, external partners, and vendors to ensure that all necessary steps are taken to resolve warranty claims efficiently.

Working Environment

You will be working in a dynamic and fast-paced environment, where no two days are the same. You will be required to prioritize tasks, manage multiple projects, and meet tight deadlines while maintaining a high level of accuracy and attention to detail.



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