
AR Credit Control Professional
2 days ago
The Credit Control Specialist plays a critical role in ensuring timely and accurate payments from customers.
Key Responsibilities:- Analyze bank statements and apply them to the AR ledger, maintaining clean reconciliations and visibility across systems.
- Own collections for past-due invoices and disputes, identifying patterns and aging trends to resolve issues.
- Investigate chargebacks and deductions, validating and resolving disputes efficiently.
- Communicate with stakeholders to understand operational drivers behind payment issues and recommend corrective actions.
- Perform root cause analysis on recurring disputes or delays, escalating process issues and suggesting workflow improvements.
- Compile documentation for invalid deductions and build evidence-based claims to recover outstanding amounts.
- Monitor aging schedules, ensuring no unresolved deductions exceed 120 days.
- Assist in preparing data-driven reports and dashboards using Excel, Power BI, and SharePoint.
- Support continuous improvement by maintaining and enhancing SOPs for all major AR processes.
- Contribute to a collaborative and performance-driven team culture.
The ideal candidate will have a Bachelor's degree in accounting, finance, or business, with minimum 1 year of experience in credit control, collections, chargeback analysis, or deduction management. Strong problem-solving skills, critical thinking, and excellent communication skills are essential for success in this role.
Required Skills and Qualifications:• A Bachelor's degree in accounting, finance, or business
• Minimum 1 year of experience in credit control, collections, chargeback analysis, or deduction management
• Strong problem-solving skills, critical thinking, and excellent communication skills
Benefits:This role offers a challenging and rewarding career opportunity for a motivated individual who is passionate about delivering exceptional customer service.
Others:Our organization is committed to providing a positive and inclusive work environment that values diversity, equity, and inclusion.
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