Client Service Director

7 days ago


Manila, National Capital Region, Philippines IBEX Global Solutions (Philippines) Inc. Full time

**Role Overview:**

As a Client Service Director at IBEX Global Solutions (Philippines) Inc., you will be responsible for leading our client service team to deliver exceptional service and meet business objectives.

  • Key Responsibilities:
  • Develop and implement strategies to improve client satisfaction and retention.
  • Lead and motivate a high-performing team to achieve exceptional results.
  • Collaborate with other departments to ensure effective project execution and communication.
  • Monitor and analyze data to identify areas for improvement and develop action plans.

Requirements:

  • Bachelor's degree in Business Administration or related field.
  • At least 3 years experience in client service management or leadership roles.
  • Excellent leadership and communication skills.
  • Ability to analyze complex data and develop actionable insights.
  • Strong problem-solving and project management skills.


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