Card Dispute Investigator
7 days ago
- Perform initial triage of disputes, verifying they meet dispute criteria under Reg E, and network rules before initiating the resolution process
- Conduct a preliminary investigation and take initial steps, such as gathering documentation and confirming transaction details, before escalating to the third-party dispute team
- Interact with merchants when applicable to resolve disputes directly, reducing resolution time and preventing unnecessary chargebacks
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Financial Dispute Analyst
7 days ago
Manila, National Capital Region, Philippines Brightwell Full timeJob DescriptionAs a Dispute Resolution Analyst at Brightwell, you will be responsible for investigating, researching, and resolving card disputes. You will execute risk/fraud mitigation operations on a daily basis, analyzing various anomalous transactional activities and identifying threats and risks.This is a REMOTE position, but candidates must be located...
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Dispute Manager
7 days ago
Manila, National Capital Region, Philippines Shopee Full timeJob DescriptionThe Business Development and Partnerships team at Shopee is responsible for acquiring business opportunities to drive growth and expansion. As a Dispute Manager, you will play a critical role in resolving disputes related to lost, damaged, or delayed goods in transit.Main ResponsibilitiesInvestigate and process claims related to lost, damaged,...
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Dispute Resolution Specialist
9 hours ago
Manila, National Capital Region, Philippines JG SUMMIT HOLDINGS, INC. Full timeAbout the Role:We are looking for a Dispute Resolution Specialist to join our Litigation Department at JG SUMMIT HOLDINGS, INC.This role involves resolving disputes and conducting investigations into allegations of fraud, as well as providing expert legal advice and support to various business units within the company.Dispute Resolution and Arbitration: Gain...
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Payment Dispute Manager
7 days ago
Manila, National Capital Region, Philippines Brightwell Full timeRequired Skills and QualificationsBachelor's degree in a related field, or equivalent years of related work experienceMastery of the English language, with all communications conducted in English2+ years of experience in a financial institution or law enforcement role, with a focus on fraud, AML, or card fraud investigations
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Workplace Dispute Resolution Expert
20 hours ago
Manila, National Capital Region, Philippines WalterMart Shopping Center Full timeJob Title: Workplace Dispute Resolution ExpertWe are seeking an experienced Workplace Dispute Resolution Expert to join our team at WalterMart Shopping Center.Job DescriptionKey Responsibilities:To investigate and evaluate union complaints or arguments to determine their validity.To develop and implement strategies to promote fair labor practices.To educate...
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Credit Card Industry Expert
13 hours ago
Manila, National Capital Region, Philippines Chevron Full timeAbout Chevron:Chevron is a leading global energy company committed to fostering diversity and inclusion at all levels of the organization. Our company has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for 17 consecutive years, recognizing our commitment to equality in the workplace.The Customer Advocate will play a vital role...
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Patient Financial Services Specialist
1 day ago
Manila, National Capital Region, Philippines KMC Solutions Full timeAbout Our CompanyKMC Solutions is a leading provider of Revenue Cycle Management (RCM) solutions to healthcare providers and vendors across the U.S. Our company has grown significantly over the years, expanding our customer segments and product offerings.Our MissionWe aim to provide high-quality financial clearance, financial management, and clinical coding...
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Business Operations Associate
1 day ago
Manila, National Capital Region, Philippines KMC Solutions Full timeJob SummaryWe are seeking a skilled Business Operations Associate to join our team at KMC Solutions. As an Accounts Receivable Associate, you will play a critical role in ensuring the smooth operation of our patient financial services.About UsKMC Solutions is a technology-enabled Revenue Cycle Management (RCM) company that provides financial clearance,...
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Chargeback Resolution Expert
1 day ago
Manila, National Capital Region, Philippines SPi Global (now Straive) Full timeAbout the Role:We are seeking a skilled professional to join our team as a Chargeback Resolution Expert. In this role, you will be responsible for reviewing and processing chargeback requests, categorizing and prioritizing disputes, and analyzing transaction data and customer claims.Responsibilities:Review and process chargeback requestsCategorize and...
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Legal Business Advisor
9 hours ago
Manila, National Capital Region, Philippines JG SUMMIT HOLDINGS, INC. Full timeAbout the Position:We are seeking a Legal Business Advisor to join our Litigation Department at JG SUMMIT HOLDINGS, INC.This role involves providing expert legal advice and support to various business units within the company, including identifying and analyzing legal issues, conflicts and advising on risks and solutions.Counseling and Advisory Services:...
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Billing Accuracy Expert
6 days ago
Manila, National Capital Region, Philippines KMC Solutions Full timeBILLING ACCURACY EXPERTKMC Solutions is looking for a skilled Billing Accuracy Expert to join our team. In this role, you will be responsible for ensuring the accuracy and reliability of our billing process, from creating and preparing invoices to sending them to our clients.You will work closely with our cross-functional teams to resolve any issues or...
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Corporate Counsel Advocate
9 hours ago
Manila, National Capital Region, Philippines JG SUMMIT HOLDINGS, INC. Full timeAbout the Job:We are seeking a highly skilled Corporate Counsel Advocate to join our Litigation Department at JG SUMMIT HOLDINGS, INC.This role involves providing expert legal advice and support to various business units within the company, including identifying and analyzing legal issues, conflicts and advising on risks and solutions.Counseling and Advisory...
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Clearing and Adjustment Professional
20 hours ago
Manila, National Capital Region, Philippines Maya Full timeClearing and Adjustment RoleWe are seeking an experienced professional to join our team as a Senior Operations Associate.Your Key Responsibilities will include:Processing adjustments related to disputes.Evaluating the timeliness and accuracy of adjustments.About the Ideal Candidate:Graduate degree in any 4-year Business Course.At least one year experience in...
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Financial Services Associate
20 hours ago
Manila, National Capital Region, Philippines Maya Full timeSenior Operations Associate - Clearing & AdjustmentMission: Support back-office operations by processing account adjustments and resolving complaints.Main Responsibilities:Process adjustment related to disputes ensuring timeliness and accuracy.About You:Hold a graduate degree in Business or relevant field.A minimum of one year experience in credit card...
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Back Office Operations Coordinator
20 hours ago
Manila, National Capital Region, Philippines Maya Full timeOperations Team MemberMission: To provide exceptional service to customers by processing account adjustments and resolving complaints efficiently.Your Key Responsibilities will include:Processing adjustment related to disputes ensuring timeliness and accuracy.About You:Hold a graduate degree in Business or relevant field.A minimum of one year experience in...
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Revenue Assurance Specialist
6 days ago
Manila, National Capital Region, Philippines KMC Solutions Full timeREVENUE ASSURANCE SPECIALISTThe main goal of this role is to ensure the accuracy and reliability of our billing cycle. As a key member of our team, you will be responsible for managing all aspects of our invoicing process, from creating and preparing invoices to sending them to our clients.This requires attention to detail, strong organizational skills, and...
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Corporate Tax Professional
1 day ago
Manila, National Capital Region, Philippines Asian Consulting Group Full timeWe are looking for an experienced Tax Supervisor who can handle BIR audits, tax assessments, and investigations with ease. You will also represent the company in tax dispute resolutions and reconciliations with tax authorities.To succeed in this role, you must have a solid understanding of Philippine tax laws, BIR regulations, and local tax codes....
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Financial Associate
15 hours ago
Manila, National Capital Region, Philippines Grand Cru Wines and Spirits, Inc. Full timeJob Overview:Grand Cru Wines and Spirits, Inc. is a leading wine and spirits company that is committed to providing high-quality products and exceptional customer service. We are seeking a skilled Accounting Staff to join our team and play a critical role in ensuring the financial success of our organization. In this role, you will be responsible for...
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Employee Relations Manager
7 days ago
Manila, National Capital Region, Philippines HCM Nexus Full timeJob Description:The HR Supervisor will be responsible for managing employee relations, ensuring legal compliance, and leading HR operations at HCM Nexus. The ideal candidate will have expertise in handling DOLE cases and resolving workplace conflicts, as well as a deep understanding of HR laws, policies, and best practices.Responsibilities:Manage employee...
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Bilingual AR Expert
1 day ago
Manila, National Capital Region, Philippines KSearch Asia Consulting, Inc. Full timeJob SummaryWe are seeking an experienced Accounts Receivable Specialist to join our team in the Korea Market.The successful candidate will be responsible for managing customer relationships, resolving disputes, and implementing strategies to reduce DSO and past due invoices.Key Responsibilities:Manage customer communications, including reconciliation and...