Credit Card Industry Expert

2 days ago


Manila, National Capital Region, Philippines Chevron Full time
About Chevron:
Chevron is a leading global energy company committed to fostering diversity and inclusion at all levels of the organization. Our company has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for 17 consecutive years, recognizing our commitment to equality in the workplace.

The Customer Advocate will play a vital role in providing exceptional customer service to US Marketers and Retailers, working closely with internal teams to resolve customer issues and improve processes. This role requires strong communication and problem-solving skills, as well as the ability to work in a dynamic environment.

Key Responsibilities:
  1. Handles inquiries on System outages
  2. Participates in highly varied training classes on Operational Excellence, Safety, new credit card guidelines, programs and offerings
  3. Participates in Incident reporting investigations, both for Safety and Business Processes


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