Chief Learning Experience Architect

The Senior LX Designer will provide thought leadership in the application of instructional design strategies and methodologies, with particular emphasis on scoping, analysis, design, and evaluation.

• Program Management: Collaborate effectively across functional teams to identify learning needs and ensure alignment around key priorities and initiatives. Keep track and report learning initiative results up to 90 days after implementation.
• Learning Experience Design: Conduct robust learning needs analysis, determine required skills and competency levels for learners/participants, define and design the most effective strategy for the learning need, identify training objectives and performance targets, define the evaluation strategy of the learning program, evaluate content developed by the team, review analysis and design documents to ensure the objectives target learning needs, evaluate the effectiveness of learning materials developed from an instructional design standpoint, review evaluation strategies to ensure they cover all learning objectives, post implementation, gather relevant data to evaluate effectiveness using Kirkpatrick's model.
• Project Management: Create, track, and maintain project plans, manage projects by working closely with SMEs and project team members, effectively communicating progress and risks.
• Measurable Success: Performance of learning programs deployed, on-time delivery of projects managed, feedback from key stakeholders.
• Other Responsibilities: Provide instructional design services to key functions including Implementations, Project Management, Client Services, Consultancy and product-specific training for new campaign/LOB launches, address performance gaps in production through Operations Management, Quality, and PST, organizational development for continuing education and skills enhancement, collaborate with Multimedia, Content, and LMS Administration work streams and PST Teams to design, develop, and implement innovative self-paced and instructor-led training programs and evaluate their effectiveness, analyze learning needs, conduct audience, context, content, and performance analyses, gather data with project members and other departments, determine training objectives and performance targets, identify best deployment methods, scoping/outlining training content, list details of proposed training content, indicating duration and method, build training curriculum/lesson plans, outline details needed in a training/lesson plan, write storyboards/scripts, collaborate with SMEs to finalize content, write scripts for dialogues/video narration to engage learners, design facilitator and participant guides, write and script learning content for facilitators for brick-and-mortar or virtual classrooms, facilitate Train-the-Trainer (T3) / Knowledge Transfer (KT) sessions, lead knowledge transference and best practices in facilitation, provide feedback to participants after sessions, create knowledge and skills assessments, design and write means to measure and evaluate learning and knowledge, evaluate learning effectiveness, gather data to compare performance and training effectiveness, collaborate with key departments to gather data for evaluating learning, conduct post-mortem reviews to discuss evaluations and identify improvement points, suggest ways to improve and/or sustain performance based on evaluation results, develop learning content, conceptualize digital learning look and feel, produce a development brief outlining mood board and suggested interactions for the lesson, coordinate with LX Design Team to recommend the best interaction or media to present the content, develop advanced instructional media including guided tool simulations, interactive lessons and assessments, motion graphics, and game-based courses, use graphics, video, and course authoring software to develop visually appealing instructional media, apply visual design principles, discover and implement techniques to drive online learning adoption and content usage, continuously update and improve knowledge, skills, and behaviors related to instructional design, adult education, and training evaluation, lead small projects by initiating meetings, communicating risks, and following up on deadlines.

This role offers opportunities for professional growth and development, enabling you to enhance your skills and expertise in instructional design. You will have the chance to work with a talented team, collaborate on innovative projects, and contribute to the creation of engaging learning experiences.