Remote Customer Service Representative
2 days ago
This role is ideal for a highly skilled individual who can conduct calls and provide matching services to clients with specific requirements.
To be successful in this position, you should have more than one year of experience making outbound calls, including appointment setting. You should also have reliable internet, good computer specs, and a quiet environment to make high-quality calls. Additionally, you should be a responsible person who can work remotely and handle shift hours.
Key Responsibilities:
- Ensure client satisfaction by understanding our approach and delivering results that exceed expectations.
- Conduct research and maintain accurate records.
- Engage in phone conversations with clients as an executive assistant, striking a balance between casual and professional tones.
- Document discussions with clients in a clear and concise manner.
- Be flexible and adapt to changing situations while maintaining productivity.
- Stay focused and motivated to meet deadlines.
- Pursue innovative solutions and demonstrate success in execution.
- Work independently with minimal supervision, managing personal productivity and prioritizing tasks effectively.
Requirements:
The ideal candidate should possess proficient to advanced written and verbal communication skills. A customer service profile is preferred, along with at least one year of experience in a similar field, preferably in a remote work environment. Keen attention to detail and familiarity with remote work tools are essential, as well as the ability to multitask and think creatively.
About Expertise:
We strive to support top-notch professionals in serving their local communities. We stand behind every recommendation and celebrate happy customers. With over 400,000 providers across various industries, we focus on identifying what makes each provider exceptional and helping readers find the right professional for their needs.
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