Business Operations Role
2 days ago
We are seeking a skilled Billing Operations Specialist to join our team. The successful candidate will be responsible for handling client month-end billing tasks and serving as a key liaison between Product Management, Engineering, and the Billing Operations team.
The Billing Operations Specialist will play a critical role in ensuring accurate client month-end billing, supporting month-end activities, and identifying opportunities to automate and improve manual processes.
This role interacts with several other teams, including Accounting, Treasury, Client Service, Operations, Compliance, and Technology. In addition to ensuring the successful monthly billing of clients, the individual in this role will also assist with requirements gathering for new billing features and enhancements and will work with the Product Management team to ensure new billing features and enhancements are properly validated and QA tested.
The Billing team plays a critical role in the firm, ensuring clients are accurately charged per their contract, which is key to a positive and lasting impression of the firm and is an essential part of properly tracking revenues for the firm as we continue to grow.
The Billing Operations Specialist must be a critical thinker, analytical, energetic, and possess a strong attention to detail. This individual is expected to function in a fast-paced environment, communicate well, and meet deadlines associated with the month-end process.
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