Computer Systems Maintenance Expert

7 days ago


Manila, National Capital Region, Philippines Teleperformance Full time

We are seeking a skilled Computer Systems Maintenance Expert to join our team at Teleperformance in Taguig City, Metro Manila.

The role involves providing technical support and maintaining the smooth operation of our IT infrastructure, ensuring our employees can work efficiently and effectively.

Responsibilities
  • Respond to and resolve a wide range of IT support requests, including hardware and software issues.

  • Perform regular maintenance and troubleshooting on desktops, laptops, printers, and other IT equipment.

  • Assist with the deployment and configuration of new hardware and software.

  • Provide end-user training and guidance on the use of IT systems and applications.

  • Maintain detailed records of support activities and track the progress of IT-related projects.

Requirements

  • Minimum 1 year's experience in a desktop or site support role, preferably within the IT or telecommunications industry.

  • Strong technical problem-solving skills and the ability to diagnose and resolve a variety of IT issues.

  • Proficient in the use of common desktop operating systems, productivity software, and IT support tools.



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