Store Operations Manager

7 days ago


Manila, National Capital Region, Philippines Stores Specialists, Inc. Full time

Job Description:

We are seeking an experienced Store Operations Manager to lead our retail team at Robinsons Galleria. As a key member of our management team, you will be responsible for overseeing the overall operations of the branch, including supervising cashiers, sales consultants, and other employees.

Duties and Responsibilities:

  • Manage the day-to-day operations of the store, ensuring excellent customer service and maintaining a clean and organized shopping environment.
  • Supervise and develop a team of sales consultants and cashiers, providing coaching and guidance to ensure they meet their sales targets.
  • Conduct daily, weekly, and monthly sales reports to monitor performance and identify areas for improvement.
  • Maintain inventory levels, ensuring stock is always available to meet customer demand.
  • Implement visual merchandising standards to maintain an attractive store display.
  • Develop and implement strategies to improve customer satisfaction, including resolving customer complaints and issues.
  • Collaborate with colleagues to achieve sales targets and promote new products and services.
  • Stay up-to-date with industry trends and competitor activity, using this knowledge to inform business decisions.

Requirements:

  • Bachelor's degree in Business or related field.
  • Minimum 1 year experience in retail management or a related field.
  • Excellent leadership, communication, and problem-solving skills.
  • Able to work independently and as part of a team.
  • Proficient in Microsoft Office and other relevant software applications.


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