Store Operations Executive

7 days ago


Manila, National Capital Region, Philippines STORE ONE INC Full time

As an Account Officer at STORE ONE INC, you will be responsible for overseeing online order fulfillment, customer support, and quality assurance.

About the Position

This exciting role involves managing online orders from various channels, including our website, Facebook, and Instagram. You will work closely with internal teams to maintain stock availability, quality compliance, and efficient order processing.

Key Responsibilities
  • Order Management:
    • Verify and process online orders, ensuring accuracy and timely delivery.
    • Collaborate with suppliers to maintain stock levels and resolve any issues.
  • Customer Support:
    • Provide responsive customer support, addressing inquiries and resolving concerns.
    • Work with production teams to align on product requirements and schedules.
  • Quality Assurance:
    • Ensure all online orders meet quality standards before dispatch.
    • Track and report purchase order status, identifying areas for improvement.
  • E-Commerce Operations:
    • Oversee the order fulfillment process, ensuring timely delivery and minimal errors.
    • Manage transaction records, truck collections, and administrative tasks.
Requirements
  • Bachelor's degree graduate.
  • Experience in e-commerce or online store management is a plus.
  • Proficient in MS Office and familiar with managing online sales platforms.
  • Strong organizational, multitasking, and problem-solving skills.
  • Ability to work independently and efficiently handle responsibilities.


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