Medical Information Specialist

2 weeks ago


Angeles City, Central Luzon, Philippines Clark Outsourcing Full time
Role Overview

We are seeking a highly skilled Medical Information Specialist to join our team. As the primary contact for healthcare professionals, you will provide support on pharmaceutical products via calls, chat, and email.

The ideal candidate will have experience in a call center environment and a medical background, with strong verbal and written communication skills in English. We offer a comprehensive benefits package, including HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

In this role, you will be responsible for delivering product information, managing inquiries, and ensuring compliance with industry regulations while maintaining excellent customer service. If you have a passion for providing world-class customer support, we encourage you to apply.

  • Provide medical information and product support to healthcare professionals
  • Evaluate and escalate calls as necessary
  • Maintain accurate records of customer interactions


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