
Advanced Training Lead
1 day ago
The ideal candidate for this role will have extensive experience in training development and leadership, particularly in customer service environments.
- Develop and execute advanced training initiatives that drive learner performance.
- Manage complex training logistics and ensure thorough coverage of different channels.
- Evaluate and refine training effectiveness using various assessment methods.
To succeed in this role, you must possess strong organizational, strategic planning, and leadership skills. You should be able to lead and mentor a team of training professionals effectively.
This position requires a deep understanding of instructional design, training management, and program evaluation. You should be able to apply advanced instructional design theories and methods to create high-impact training materials.
The successful candidate will have 3-5+ years of experience in training development and leadership, and a proven ability to collaborate with Subject Matter Experts and departments to design and implement learning solutions.
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Lead-Technical Training
1 week ago
Mandaluyong City, National Capital Region, Philippines Sutherland Full time $60,000 - $80,000 per yearCompany DescriptionArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise. We work with iconic brands worldwide, bringing them a unique value proposition through market-leading technology and business process excellence. We've created over 200...
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Training Technical Lead
1 week ago
Mandaluyong City, National Capital Region, Philippines Planate Management Group Full time $90,000 - $120,000 per yearPlanate Management Group South East Asia Corp (PMG SEAC) is a multi-disciplinary team of highly skilled and experienced professionals dedicated to providing comprehensive support to our clients. Our mission is to deliver the highest quality and most cost-efficient business support services, contributing to the success of our clients and their organizations...
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Training Lead
1 week ago
Mandaluyong City, National Capital Region, Philippines VidaXL International (HK) Limited Full time $90,000 - $120,000 per yearWe are looking for a strategic and innovative Training Lead to oversee the design, development, and execution of training programs across all customer service teams. This role will ensure agents are fully equipped to deliver high-performance support through impactful onboarding, continuous learning, and skills development initiatives.You'll lead a team of 6...
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Lead-Technical Training
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Sutherland Full timeCompany DescriptionArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide, bringing them a unique value proposition through market-leading technology and business process excellence.We've created over 200 unique...
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Lead-Technical Training
4 days ago
Mandaluyong City, National Capital Region, Philippines Sutherland Global Full timeCompany Description:About Sutherland: Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We've...
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Training & Quality Lead
2 weeks ago
Mandaluyong City, National Capital Region, Philippines vidaXL Full timeTraining & Quality LeadOversee the Process Specialists and Trainers, ensuring alignment with company goals and objectives.Lead the creation, design, documentation, evaluation, and updating of customer service processes. Ensure all processes are data-driven and aligned with business goals.Develop and implement training programs for all customer service...
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Training & Quality Lead
2 weeks ago
Mandaluyong City, National Capital Region, Philippines vidaXL Full timeTraining & Quality Lead Oversee the Process Specialists and Trainers, ensuring alignment with company goals and objectives. Lead the creation, design, documentation, evaluation, and updating of customer service processes. Ensure all processes are data-driven and aligned with business goals. Develop and implement training programs for all customer service...
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Lead Business Systems Analyst
2 weeks ago
Quezon City, National Capital Region, Philippines Advanced Energy Full timeJoin to apply for the Lead Business Systems Analyst (PP/QM) role at Advanced EnergyLead Business Analyst (PP/QM)About Advanced EnergyAdvanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductor and industrial customers. Our precision power and control technologies, along with our applications...
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Training & Quality Lead
1 week ago
Mandaluyong City, National Capital Region, Philippines VidaXL International (HK) Limited Full time $90,000 - $120,000 per yearWe are seeking a tactical and analytical Training & Quality Lead to lead our Quality Assurance (QA) and Training functions across all customer service channels and verticals. This role will be responsible for improving QA efficiency, streamlining processes, and driving high-impact training initiatives to enhance agent performance and customer...
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Training & Quality Lead
1 week ago
Mandaluyong City, National Capital Region, Philippines vidaXL Full time $90,000 - $120,000 per yearJob DescriptionOversee the Process Specialists and Trainers, ensuring alignment with company goals and objectives.Lead the creation, design, documentation, evaluation, and updating of customer service processes. Ensure all processes are data-driven and aligned with business goals.Develop and implement training programs for all customer service employees,...