Payment Processing Specialist

4 weeks ago


Cebu City, Central Visayas, Philippines Interactech Solutions Inc. Full time
Job Title: Payment Processing Analyst

At Interactech Solutions Inc., we are seeking a highly skilled Payment Processing Analyst to join our team. As a key member of our operations team, you will play a critical role in ensuring the smooth processing of customer transactions.

Key Responsibilities:
  • Assist customers in resolving issues related to account balance discrepancies and provide timely solutions.
  • Complete deposit reports to ensure accurate recording of deposit information and maintain a high level of data integrity.
  • Provide customers with deposit order numbers and details to facilitate smooth withdrawal processes.
  • Investigate and resolve customer complaints related to extended wait times for withdrawals.
  • Ensure accurate and error-free handover of tasks to colleagues and supervisors.
  • Report work progress to supervisors in a timely and professional manner.
Requirements:
  • Bachelor's degree or above in a relevant field, such as finance, accounting, or a related field.
  • Proficient in computer operations and able to work with various software systems.
  • Demonstrates a high level of enthusiasm and responsibility for the job.
  • Ability to accurately understand customer inquiries and provide effective solutions.
  • Punctual attendance and strong professional ethics.
  • Diligent, responsible, and passionate about work.
Preferred Qualifications:
  • Background in finance or accounting.
  • Ability to work in shifting schedules.

We are looking for a highly skilled and motivated individual who is passionate about delivering exceptional customer service and ensuring the smooth operation of our payment processing systems. If you are a team player with excellent communication skills and a strong work ethic, we encourage you to apply for this exciting opportunity.



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