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Retail Fulfillment Coordinator

2 weeks ago

Quezon City, National Capital Region, Philippines Nityo Infotech Full time

We're seeking a detail-oriented E-Commerce Operations Associate to join our Nityo Infotech team. As a key contributor to our operations department, you'll play a vital role in ensuring seamless order fulfillment, accurate inventory management, and excellent customer satisfaction.

Main Responsibilities:
  • Order Fulfillment: Process orders efficiently, ensure timely delivery, and handle customer inquiries with professionalism.
  • Delivery Management: Monitor shipments, coordinate with couriers, and resolve any delivery concerns promptly.
  • Inventory Control: Maintain stock accuracy, minimize expired or damaged products, and ensure timely replenishment to meet customer demands.
  • Operational Excellence: Follow quality standards, enforce security policies, and uphold operational procedures to guarantee a secure working environment.
  • Team Collaboration: Collaborate closely with other departments to optimize operations, drive efficiency, and achieve business objectives.

Required Skills & Qualifications:

  • Bachelor's Degree: A degree in any field is preferred but not mandatory.
  • Strong Communication Skills: Excellent verbal and written communication skills are essential for effective collaboration and problem-solving.
  • Problem-Solving & Organizational Skills: Ability to prioritize tasks, manage multiple projects, and think critically to resolve complex issues.
  • Team Player: A proactive approach, willingness to work on weekends and holidays, and a strong team player mindset are highly valued.