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Account Relationship Manager

3 weeks ago

Pasig, National Capital Region, Philippines Offshore Business Processing Full time

**About Us:**

At Offshore Business Processing, we value innovation, teamwork, and excellence. We strive to create a dynamic and supportive work environment that fosters personal and professional growth.

**Job Summary:**

We are looking for a skilled and ambitious Account Relationship Manager to join our sales team in Ortigas. As an Account Relationship Manager, you will be responsible for building and maintaining strong relationships with existing clients, driving revenue growth, and exploring new business opportunities.

**Responsibilities:**

  • Develop and execute strategic plans to enhance revenue from existing clients and their affiliates.
  • Collaborate with cross-functional teams to understand clients' future directions and plans.
  • Deliver exceptional customer service by actively listening to clients' needs and providing tailored solutions.
  • Identify and pursue new business opportunities through lead generation and prospecting.
  • Manage the sales pipeline and submit regular reports to senior management.
  • Provide logistical support to clients during company visits and ensure seamless interactions.
  • Work closely with operations teams to identify additional requirements for existing clients and implement solutions.

**Requirements:**

  • Minimum 2-5 years of sales experience in a BPO/B2B campaign.
  • Possess at least a Vocational Diploma/Short Course Certificate, Bachelor's/College Degree, any field.
  • Excellent verbal and written communication skills.
  • Experience with Salesforce an advantage.
  • Strong relationship-building and negotiation skills.
  • Positive attitude, passionate, and self-motivated.
  • Excellent communication, presentation, and interpersonal skills.
  • Target driven and willing to work extended hours and holidays.