Network Engineer Lead

3 days ago


Manila, National Capital Region, Philippines SM Investments Corporation Full time
About the Role

The IT Infrastructure Manager will be responsible for monitoring and maintaining the company's network infrastructure, including switches, routers, firewalls, and servers.

The ideal candidate will have a strong understanding of networking protocols (TCP/IP, DNS, HTTP/HTTPS, VPNs, etc.) and hands-on experience with network management tools and monitoring systems (SolarWinds, PRTG, Nagios, etc.).

They will also possess proficiency with network devices (routers, switches, firewalls, etc.) and network configurations, as well as experience with network security and troubleshooting techniques.

In this role, you will work closely with other IT teams to maintain a secure and reliable network environment and provide periodic reports on network health, incidents, and performance metrics.

Key Responsibilities
  1. Network Monitoring & Maintenance:
    Monitor the company's network infrastructure, identifying potential issues before they become major problems.
  2. Incident Management:
    Detect, diagnose, and resolve network incidents in a timely manner, escalating unresolved issues to senior engineers or relevant teams as needed.
  3. Troubleshooting & Diagnostics:
    Perform in-depth troubleshooting of network connectivity, latency, and bandwidth issues, utilizing network management and monitoring tools to gather relevant data.
  4. Change Management:
    Participate in the implementation and rollout of network changes or upgrades, ensuring all changes follow best practices and are thoroughly tested before deployment.


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