Healthcare Service Representative Specialist
6 days ago
NeksJob Philippines is seeking a highly skilled and compassionate Healthcare Customer Service Representative to join our team. As the primary point of contact for patients, this role requires exceptional communication and problem-solving skills.
About the RoleThe successful candidate will work in a fast-paced environment, efficiently handling patient inquiries, booking appointments, and addressing concerns related to billing, insurance, and treatment options. With a focus on empathy and professionalism, these representatives strive to ensure that patients feel supported and informed throughout their healthcare journey.
Main Responsibilities- Facilitate patient interactions, responding to inquiries and resolving issues in a timely and efficient manner
- Collaborate with healthcare providers to coordinate care, maintain accurate patient records, and streamline administrative processes
To be successful in this role, candidates must possess the following qualifications:
- High school graduate or equivalent diploma/certificate
- No current studies or plans to pursue further education within 2 years of employment
- A willingness to work full-time and adapt to a shifting schedule (no part-time)
- No prior experience as a Teleperformance employee
- No recent application to Teleperformance within the past 30 days
- Excellent English communication skills
- Basic computer literacy and web navigation skills
The estimated salary range for this position is PHP 25,000 - 35,000 per month, depending on experience and qualifications. In addition to a competitive salary, NeksJob Philippines offers a range of benefits, including opportunities for career growth and development, a supportive work environment, and more.
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