Healthcare Service Representative Specialist

1 month ago


Davao City, Davao, Philippines NeksJob Philippines Full time
Job Overview

NeksJob Philippines is seeking a highly skilled and compassionate Healthcare Customer Service Representative to join our team. As the primary point of contact for patients, this role requires exceptional communication and problem-solving skills.

About the Role

The successful candidate will work in a fast-paced environment, efficiently handling patient inquiries, booking appointments, and addressing concerns related to billing, insurance, and treatment options. With a focus on empathy and professionalism, these representatives strive to ensure that patients feel supported and informed throughout their healthcare journey.

Main Responsibilities
  • Facilitate patient interactions, responding to inquiries and resolving issues in a timely and efficient manner
  • Collaborate with healthcare providers to coordinate care, maintain accurate patient records, and streamline administrative processes
Qualifications

To be successful in this role, candidates must possess the following qualifications:

  • High school graduate or equivalent diploma/certificate
  • No current studies or plans to pursue further education within 2 years of employment
  • A willingness to work full-time and adapt to a shifting schedule (no part-time)
  • No prior experience as a Teleperformance employee
  • No recent application to Teleperformance within the past 30 days
  • Excellent English communication skills
  • Basic computer literacy and web navigation skills
Salary and Benefits

The estimated salary range for this position is PHP 25,000 - 35,000 per month, depending on experience and qualifications. In addition to a competitive salary, NeksJob Philippines offers a range of benefits, including opportunities for career growth and development, a supportive work environment, and more.



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