Customer Service Representative Onsite Retail Account
1 month ago
We are seeking a highly motivated Customer Service Representative to join our team at NeksJob in an onsite retail account role. This position offers a competitive salary of $18,000 and opportunities for career advancement.
About the RoleAs a Customer Service Representative, you will be responsible for providing exceptional customer service to clients via phone calls. Your key responsibilities will include:
- Taking inbound calls from customers and addressing their inquiries and complaints in a professional and timely manner;
- Assisting customers with purchases and returns by processing transactions efficiently and effectively;
- Providing customers with updates on the status of their orders and escalating any issues that may arise;
- Logging call details and updating customer information in our system.
In addition to these duties, you will also be expected to observe company policies at all times and maintain a high level of professionalism throughout your interactions with customers.
QualificationsTo be successful in this role, you will need to possess the following qualifications:
- A minimum of a High School or equivalent diploma;
- No prior work experience is required, but a strong desire to learn and grow in a dynamic environment is essential.
At NeksJob, we offer a range of benefits and incentives to our employees, including:
- Exciting performance bonuses and account-specific allowances;
- Career advancement opportunities within the company;
- Promotion opportunities from within the organization;
- Comprehensive healthcare benefits to support your overall well-being.
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