Engagement Experience Manager

7 days ago


Cebu City, Central Visayas, Philippines Staff4Me Full time
About Us:

At Staff4Me, we strive to provide exceptional customer experiences that exceed expectations. Our team is dedicated to building long-lasting relationships with our clients and creating memorable experiences.

Job Requirements:
  • Bachelor's degree in business, marketing, communications, or a related field.
  • Minimum of 3-5 years of experience in customer engagement, customer success, or a related role.
  • Proven track record of developing and implementing successful customer engagement strategies.
  • Excellent interpersonal and communication skills, with the ability to build rapport and trust with customers.
Responsibilities:
  1. Develop and execute customer engagement strategies to increase customer loyalty and retention.
  2. Build and maintain strong relationships with customers through regular communication and personalized interactions.
  3. Analyze customer feedback and data to identify trends, opportunities, and areas for improvement.
  4. Collaborate with cross-functional teams to ensure a seamless customer experience.


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