Client Engagement Manager
7 days ago
Tahche Careers is proud to offer a unique opportunity for a Client Engagement Manager to join our team. As a key member of our promotional marketing agency, you will be responsible for overseeing the customer journey and ensuring a best-in-class customer experience.
Key Responsibilities:- Serve as the main point of contact for online customers through phone calls and internal systems.
- Respond to customer inquiries in a professional and thorough manner within a 24-hour time frame.
- Serve as an escalation point for resolution of issues.
- Conduct thorough review of order acknowledgements to ensure accuracy and cross-referencing of orders.
- Coordinate with cross-functional teams to support end-to-end customer experience goals, programs, and practices across the organization.
- Assist with research, collection, database administration, and analysis of customer data and feedback.
- Work independently within established procedures associated with the specific job function.
- Special projects and other duties as assigned.
- High School Diploma or equivalent; some college preferred.
- 2-3 years of experience in a customer service environment or call center environment.
- Medium proficiency in Microsoft Excel, Word, Outlook, and Internet Explorer.
- Ability to multitask and deliver on a high volume of projects in a fast-paced, deadline-driven environment.
- Strong presentation, written, and verbal communication skills.
- Strong customer orientation.
- Highly organized and detail-oriented.
- Team player.
- Upbeat, energetic personality with a desire to learn.
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Senior Client Engagement Manager
4 days ago
Cebu City, Central Visayas, Philippines XtendOps Full timeJob Description SummaryXtendOps seeks an experienced Senior Client Engagement Manager to join our team. This individual will be responsible for elevating client experiences, optimizing revenue generation, and fostering brand loyalty.
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Client Engagement Specialist
5 days ago
Cebu City, Central Visayas, Philippines Lennor Group Full timeAbout Our Ideal CandidateWe are looking for a proactive problem solver with a customer-centric mindset and critical thinking skills. The ideal candidate should have strong written and verbal communication skills in English, with experience in content creation, particularly newsletters, and the ability to engage audiences.The successful candidate will be able...
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Client Engagement Expert
6 days ago
Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full timeTalent Outsourcing Channel Solutions is seeking a highly skilled and customer-oriented customer service representative to join our team in Cebu City. As a key member of our team, you will be responsible for delivering exceptional client engagement and support in the telecommunications industry.About the RoleThis is a full-time role that requires strong...
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Engagement Experience Manager
7 days ago
Cebu City, Central Visayas, Philippines Staff4Me Full timeAbout Us:At Staff4Me, we strive to provide exceptional customer experiences that exceed expectations. Our team is dedicated to building long-lasting relationships with our clients and creating memorable experiences.Job Requirements:Bachelor's degree in business, marketing, communications, or a related field.Minimum of 3-5 years of experience in customer...
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Customer Engagement Manager
2 weeks ago
Cebu City, Central Visayas, Philippines CallTek Full timeWe are seeking a dynamic and motivated Customer Engagement Manager to join our team. The Customer Engagement Manager will be responsible for developing and implementing strategies to enhance customer relationships, drive customer satisfaction, and increase customer retention. This role requires a proactive individual who can build strong connections with...
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Customer Engagement Manager
7 days ago
Cebu City, Central Visayas, Philippines Staff4Me Full timeWe are seeking a dynamic and motivated Customer Engagement Manager to join our team. The Customer Engagement Manager will be responsible for developing and implementing strategies to enhance customer relationships, drive customer satisfaction, and increase customer retention. This role requires a proactive individual who can build strong connections with...
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Client Delivery Manager
5 days ago
Cebu City, Central Visayas, Philippines VA PLATINUM PTY LTD INC. Full timeWe are looking for an experienced Client Delivery Manager to join our team at VA Platinum Pty Ltd Inc. As a Client Delivery Manager, you will be responsible for ensuring the delivery of high-quality service and strong engagement with both clients and virtual assistants (VAs).About the RoleThe ideal candidate will have at least 2 years of experience in a...
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Employee Engagement Manager
3 hours ago
Cebu City, Central Visayas, Philippines Arcanys Full timeJob OverviewAbout ArcanysArcanys is a company that empowers entrepreneurs and innovators from around the globe to accelerate their software development with dedicated remote engineers. Our unique spirit is driven by our talented team, passion for technology, and commitment to everyone's career and personal growth.The Event Coordinator/Event Planner role is...
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Client Relationship Manager
4 days ago
Cebu City, Central Visayas, Philippines TeleTech Holdings, Inc. Full timeAbout UsAt TeleTech Holdings, Inc., we are committed to delivering exceptional customer experiences. As a Client Relationship Manager, you will play a critical role in building and maintaining strong relationships with our clients.Key ObjectivesDevelop and execute customized solutions to meet client needsBuild trust and credibility with clients through...
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Client Success Manager
4 weeks ago
Cebu City, Central Visayas, Philippines Eteam Workforce Private Corporation Full timeRequirements:· Account management experience, preferably with large accounts· Mortgage industry experience· Bachelor's degree· Proven ability to build and maintain relationships with customer's executive level staff, as well as internal management team· Ability to multi-task across a vast set of responsibilities· Strong communication skills (written,...
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Content Engagement Associate
4 days ago
Cebu City, Central Visayas, Philippines Software Club Full time1 week ago Be among the first 25 applicantsDirect message the job poster from Software ClubSoftware Club is the differentiating source of strategic intelligence in the technology space. With a unique team of over 100 full-time research analysts & planners, Software Club leverages a network of over 10,000 market professionals to deliver on-the-ground...
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Customer Engagement Representative
5 days ago
Cebu City, Central Visayas, Philippines KND Resource Management Corp. Full timeYour Role as a Customer Engagement RepresentativeAs a Customer Engagement Representative, you will be responsible for engaging with potential business clients, scheduling appointments for our sales team, and providing exceptional customer service.You will have the opportunity to work in a dynamic and supportive environment, where your contributions are...
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Engagement Experience Manager
3 hours ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeAbout the Position">The Engagement Supervisor plays a pivotal role in maintaining excellent customer relationships and ensuring seamless customer interactions. This position involves supervising teams in a distribution center or walk-in customer service setting, where employees provide post-sale technical and/or non-technical support to customers.">Key...
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Engagement Supervisor
2 weeks ago
Cebu City, Central Visayas, Philippines Neksjob Full timeRequirements/Required Skills:Must have brief experience with engagement and sales cultureMust be able to start ASAPJob Description:The Engagement Supervisor is responsible for providing general customer service, including post-sale technical and/or non-technical support to business and end-consumer customers. You will be engaged in high-volume inquiries,...
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Engagement Supervisor
3 weeks ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeJob Description:The Engagement Supervisor is responsible for providing general customer service, including post-sale technical and/or non-technical support to business and end-consumer customers. You will be engaged in high-volume inquiries, customer issue analysis, and resolution. The role also includes managing interactions in a distribution center or...
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Community Engagement Manager
4 days ago
Cebu City, Central Visayas, Philippines Wedded Wonderland Full timeAt Wedded Wonderland, we're looking for a skilled Social Media Strategist & Community Manager to join our team.The ideal candidate will be responsible for crafting and executing engaging content strategies, staying ahead of industry trends, and being the heartbeat of our online community.This role requires a minimum of 8 years of experience leading large...
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Engagement Supervisor
2 weeks ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeThe Engagement Supervisor is responsible for providing general customer service, including post-sale technical and/or non-technical support to business and end-consumer customers. You will be engaged in high-volume inquiries, customer issue analysis, and resolution. The role also includes managing interactions in a distribution center or walk-in customer...
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Engagement Supervisor
1 week ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeThe Engagement Supervisor is responsible for providing general customer service, including post-sale technical and/or non-technical support to business and end-consumer customers. You will be engaged in high-volume inquiries, customer issue analysis, and resolution. The role also includes managing interactions in a distribution center or walk-in customer...
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Engagement Supervisor
3 weeks ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeShift: Shifting ScheduleSalary: 35K Max RateTarget Start Date: ASAPRequirements/Required Skills:Must have brief experience with engagement and sales cultureMust be able to start ASAPJob Description:The Engagement Supervisor is responsible for providing general customer service, including post-sale technical and/or non-technical support to business and...
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Engagement Supervisor
2 weeks ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeWe are looking for an Engagement Supervisor to lead a customer service team, ensuring efficient resolution of customer inquiries and maintaining a strong engagement and sales culture. This role involves handling post-sale technical and non-technical support for both business and end-consumer customers across various service channels.Key...