Identity Access Manager Technical Specialist
1 week ago
Job Summary: We are seeking a highly skilled Identity Access Manager to join our team at RecruiterPH. This role will be responsible for providing first-level technical support and issue resolution, as well as assisting users in account provisioning, password management, and access requests.
About the Role: As an Identity Access Manager, you will collaborate with the IT team to manage user identities, access privileges, and permissions across various systems and applications. You will troubleshoot and resolve IAM/AM-related issues, maintain and update user account profiles, security policies, and access controls.
Key Responsibilities:
- Provide first-level technical support and issue resolution
- Assist users in account provisioning, password management, and access requests
- Collaborate with the IT team to manage user identities, access privileges, and permissions
- Troubleshoot and resolve IAM/AM-related issues
- Maintain and update user account profiles, security policies, and access controls
Required Skills and Qualifications:
- Proven experience (3+ years) in providing technical support to end-users
- Strong knowledge of desktop systems, operating systems, and office productivity software
- Excellent problem-solving and communication skills
- Customer-focused and detail-oriented
- Ability to work in a fast-paced environment and handle multiple tasks
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