Cloud IAM and Access Management Expert
7 days ago
Role Description: We are seeking a highly skilled Cloud IAM and Access Management Expert to join our team at RecruiterPH. This role will be responsible for providing technical support and issue resolution, as well as assisting with account provisioning, password management, and access requests.
About the Role: As a Cloud IAM and Access Management Expert, you will collaborate with the IT team to manage user identities, access privileges, and permissions across various systems and applications. You will troubleshoot and resolve IAM/AM-related issues, maintain and update user account profiles, security policies, and access controls.
Key Responsibilities:
- Provide first-level technical support and issue resolution
- Assist users in account provisioning, password management, and access requests
- Collaborate with the IT team to manage user identities, access privileges, and permissions
- Troubleshoot and resolve IAM/AM-related issues
- Maintain and update user account profiles, security policies, and access controls
Requirements:
- Proven experience (3+ years) in providing technical support to end-users
- Strong knowledge of desktop systems, operating systems, and office productivity software
- Excellent problem-solving and communication skills
- Customer-focused and detail-oriented
- Ability to work in a fast-paced environment and handle multiple tasks
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