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Client Relations Manager
1 week ago
- Bachelor's Degree Preferred: A business-related major or equivalent experience is required. Previous experience in customer service or operations is also essential.
- Language Proficiency: C1 level in customer language proficiency and B2 level in English language proficiency are required.
- Skills and Qualifications: Strong customer service ethic, ability to understand, meet, and champion customer needs while staying within policies and procedures, act as a Shell Brand Ambassador in a 'voice of Shell' role with live chat and social media platforms, demonstrate resilience and patience when interacting with challenging customers, and possess interchangeable communication skills.
