Account Manager

4 days ago

Makati City, National Capital Region, Philippines Ogilvy Public Relations Full time

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.

About Ogilvy

Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.

About the Role

The Account Manager serves as the key point of contact for day-to-day management as well as development, implementation, and execution of marketing campaigns for current and new clients.

The position will be responsible for assisting with the conceptualization, implementation, and management of client campaigns, coordinating client activities and liaising with other team members of the agency in order to exceed client expectations.

What You'll Do
  • ACCOUNT MANAGEMENT and OPERATIONS
    • Handles day-to-day administration of accounts in coordination with the Project Manager (contact reports, cost estimates, records management) under the direct supervision of an Account Director/Sr. Account Director;
    • Ensures timely execution of work;
    • Understands customers' requirements in functional as well as business aspects to qualify and close any sales opportunities;
    • Generates campaign/project proposals, pricing;
    • Maintains relationships with key individuals (project owners) at middle management levels of client organization;
    • Develops a thorough understanding of brands;
    • Supports clients dependent on revenue size and project complexity;
    • Ensures seamless execution of client campaigns, prioritizes resources and keeps Account Director/Sr. Account Director and other groups well informed of progress and changes;
    • Participates in interactive strategy development with the Strategy Team;
    • Manages customer satisfaction evaluation process and achieves 90% satisfaction rating;
    • Adheres to company guidelines such as timely completion of time sheets, accurate revenue forecasts, and achieving average utilization of 90% or better.
  • DOCUMENT OWNERSHIP
    • Supports creation of Job Orders and generation of cost estimates;
    • Oversees the timely production of clear, concise written documentation for project deliverables;
    • Ensures timely documentation of contact reports (within 24/48 hours).
How We'll Support You

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We'll empower you with the tools you'll need to succeed. We'll give you the autonomy to seek out new paths and better ways of doing things. We'll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we'll provide opportunities for you to do work of which you'll be proud, with people you'll be proud to call your teammates.

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.

We believe in building powerful teams with purpose. This means hiring and nurturing talent across all races, ethnicities, religions, abilities, sexual orientation, and gender identities – and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.

Equal Opportunity Employer. Ogilvy considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants from the United States can learn more about their rights by viewing the federal "Know Your Rights" and Pay Transparency posters by clicking here.

If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at accommodations@ogilvy.com. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.

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