
Multicultural Verification Support Specialist
1 day ago
We are seeking a skilled Verification Support Specialist to join our team. As a key member of our team, you will thrive in a home office setting while mastering new skills and achieving challenging goals with our People First management approach.
In this role, you will be responsible for contacting submitted leads to confirm their interest, forwarding qualified inquiries to the appropriate retailer, accurately updating and categorizing leads in the system, working securely with customers' sensitive information, applying customer happiness practices, and maintaining knowledge of client products and services.
Requirements for Success- Fluent German and English (written and spoken C1 level)
- Previous experience in Customer Service or Marketing
- Hands-on experience communicating with and following up on leads
- Attention to detail
- Strong administrative and organizational skills
- Positive attitude
- Personal laptop or computer with 8Gb RAM and stable internet connection (50 Mbps download and 40 Mbps upload)
- Previous experience working with luxury brands
- Fixed schedule: 5 days per week, 4 PM – 12 AM CET
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
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