Algorithmic Trading Technical Support Specialist

1 day ago


Caloocan City, National Capital Region, Philippines beBeeExpert Full time ₱90,000 - ₱120,000
Technical Support Specialist

This role is designed for experienced professionals seeking to leverage their skills in a fast-paced environment.

You will be part of a collaborative team focused on delivering high-quality support experiences for our global community.

  • Our ideal candidate is motivated by creating seamless support experiences and passionate about emerging technologies.
  • They should have at least 3 years of experience in incident management, technical support, and system administration.
  • Proficiency in UNIX/Linux commands and functions is required, along with experience supporting highly automated and dynamic cloud-environments.
Key Responsibilities
  1. Manage ticketed query systems and ensure comprehensive databases of queries and resolutions are kept up to date.
  2. Exercise critical thinking skills by establishing root causes of application errors and escalating serious concerns.
  3. Contribute to continuously improving team tools and processes.

Requirements

  • Minimum of 3 years relevant experience in incident management, technical support, and system administration.
  • Knowledgeable in various UNIX/Linux commands and functions.
  • Experience supporting highly automated and dynamic cloud-environments.

Preferred Qualifications

  • Knowledgeable in Crypto Trading, Jupyter Notebook, MySQL Workbench, Datadog, Docker, and System Administration.


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