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Client Services Officer

3 weeks ago

Taguig, National Capital Region, Philippines Metrobank Full time

We're seeking a skilled Relationship Associate to join our Laguna Team 1. In this role, you'll have the opportunity to develop your expertise in client services, financial analysis, and relationship building.

About the Role
  • As a Relationship Associate, you'll be responsible for providing exceptional client service, ensuring timely resolution of queries, and maintaining accurate records.
  • Collaborate with internal teams to drive efficient account management and deliver results-oriented services.
  • Conduct thorough analysis of client proposals to identify opportunities and areas for improvement.
  • Support the development of budget and business plans to foster sustainable growth.
  • Provide prompt assistance in handling customer complaints and concerns.
Key Skills
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
  • Strong analytical and problem-solving skills, with the ability to think critically and creatively.