Operational Performance Manager
2 days ago
E-Solutions IT Services is a leading provider of IT services and solutions.
Job RequirementsWe are currently seeking an experienced Operational Performance Manager to join our team.
The successful candidate will be responsible for analyzing data to identify trends and opportunities for improvement, developing and implementing process improvements, and providing analytical support to the leadership team.
- Key Responsibilities:
- Monitor and analyze staffing levels, call volumes, and busy lines to ensure smooth operations.
- Develop and implement process improvements to optimize skill sets and minimize call queues.
- Utilize WFM tools like Avaya, CMS, Genesys, Verint, etc. for managing call flow and workforce efficiency.
- Collaborate with teams to maintain optimal service levels and improve productivity.
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately:
- withholds your ID,
- requires you to provide a guarantee or collects property.
-
System Performance Manager
11 hours ago
Quezon City, National Capital Region, Philippines Anagenesis Inc. Full timeJob DescriptionAnagenesis Inc. is seeking an experienced Operations Specialist to lead the development and implementation of innovative operational solutions, driving business growth and excellence.Key ResponsibilitiesOperational Strategy: Develop and execute strategies to improve operational efficiency, reduce costs, and enhance customer...
-
Operations Director
2 days ago
Quezon City, National Capital Region, Philippines OOm PTE LTD Full timeOOm PTE LTD is seeking a highly motivated Operations Director - Performance Excellence to lead our operations team. In this role, you will be responsible for developing and implementing strategies to drive operational excellence, improving processes and workflows, and leading a team to achieve organizational goals.Key ResponsibilitiesDevelop and implement...
-
Performance Management Specialist
11 hours ago
Quezon City, National Capital Region, Philippines General Metal Container of the Philippines Full timeJob SummaryWe are seeking a highly skilled Performance Management Specialist to join our team at General Metal Container of the Philippines.The ideal candidate will have experience in designing, maintaining, monitoring, and enhancing performance management systems.Key ResponsibilitiesConduct thorough analysis of productivity reports including performance...
-
Operations Performance Improvement Lead
2 days ago
Quezon City, National Capital Region, Philippines Neksjob Corporation Full timeJob Description: As an Operations Performance Improvement Lead at Neksjob Corporation, you will play a critical role in driving business growth through process improvement and financial analysis. Your primary responsibilities will include:Operational Metrics Development: Collaborate with cross-functional teams to establish key performance indicators (KPIs)...
-
Performance Tester
3 weeks ago
Quezon City, National Capital Region, Philippines Hunter's Hub Incorporated Full timeQualifications4+ years hands-on experience with Performance TestingTools: JMeter (Must-have) and LoadRunnerJob DescriptionPlan, design, and execute performance tests to evaluate the responsiveness, stability, and scalability of software applications and systems.Create and maintain performance test scripts using industry-standard tools (e.g.,JMeter,...
-
Performance Tester
3 weeks ago
Quezon City, National Capital Region, Philippines Hunter's Hub Inc. Full timeFunctions:Plan, design, and execute performance tests to evaluate the responsiveness, stability, and scalability of software applications and systems.Test Script Development:Create and maintain performance test scripts using industry-standard tools (e.g., JMeter, LoadRunner) and programming languages (e.g., Java, Python).Test Data Management:Develop and...
-
Operational Performance Catalyst
24 hours ago
Mandaluyong City, National Capital Region, Philippines Remitly, Inc. Full timeOperational Performance CatalystWe are seeking a highly skilled Operational Performance Catalyst to join our team at Remitly, Inc. As a key member of our operations team, you will play a critical role in driving business growth and excellence by analyzing partner performance, identifying areas for improvement, and implementing corrective actions.Key...
-
Performance Management Officer
24 hours ago
Quezon City, National Capital Region, Philippines Universal Robina Corporation Full timeWe are seeking a talented Performance Management Officer to join our team at Universal Robina Corporation. In this role, you will be responsible for developing and implementing performance management processes that drive business results.Key Responsibilities:Design and implement performance evaluation and appraisal processes that align with the company's...
-
Operations Manager
1 week ago
Quezon City, National Capital Region, Philippines Cosmocare International, Inc. Full timeJob descriptionPosition Overview:The Operations Manager will play a crucial role in managing our distribution and supply chain operations, ensuring that all logistics run smoothly, efficiently, and cost-effectively. Reporting to the General Manager, you will be responsible for optimizing workflows, managing teams, and driving operational success across the...
-
Performance Tester
3 weeks ago
Quezon City, National Capital Region, Philippines Hunters Hub Inc. Full timeJob Qualifications4+ years of hands-on experience with Performance TestingTools: JMeter (Must-have) and LoadRunnerJob Description'Plan, design, and execute performance tests to evaluate the responsiveness,stability, and scalability of software applications and systems.Test Script Development:-Create and maintain performance test scripts using...
-
Performance Tester
2 weeks ago
Quezon City, National Capital Region, Philippines Hunter's Hub Incorporated Full timeJob Description'Plan, design, and execute performance tests to evaluate the responsiveness,stability, and scalability of software applications and systems.Test Script Development:-Create and maintain performance test scripts using industry-standard tools (e.g.,JMeter, LoadRunner) and programming languages (e.g., Java, Python).Test Data Management:-Develop...
-
Regional Business Development Manager
5 days ago
Makati City, National Capital Region, Philippines Glanbia Performance Nutrition (GPN) Full timeWhat We OfferWe offer a competitive compensation package, continuous learning opportunities, and a chance to develop your career in a global organization.You will work in a dynamic and supportive environment that celebrates individuality and promotes collaboration. Our culture values diversity, inclusion, and employee well-being.As a Regional Commercial...
-
Performance Marketing Manager
11 hours ago
Quezon City, National Capital Region, Philippines Organica Nutrition Full timeAbout the JobWe are seeking a highly skilled Performance Marketing Manager to join our team at Organica Nutrition. The ideal candidate will have a strong background in performance marketing, with experience in developing and executing data-driven performance strategies.Main Responsibilities:Develop and execute data-driven performance strategies to drive...
-
Performance Insights Manager
2 days ago
Quezon City, National Capital Region, Philippines AffinityX Full timeOperations Performance ManagerAffinityX is a dynamic organization that relies heavily on data-driven decision making to drive business growth.In this role, you will be responsible for analyzing data, identifying trends, and developing actionable insights to inform business strategy. You will also oversee the team, guiding and mentoring members to ensure they...
-
Operations Manager
3 weeks ago
Quezon City, National Capital Region, Philippines Cosmocare International, Inc. Full timeJob descriptionPosition Overview:The Operations Manager will play a crucial role in managing our distribution and supply chain operations, ensuring that all logistics run smoothly, efficiently, and cost-effectively. Reporting to the General Manager, you will be responsible for optimizing workflows, managing teams, and driving operational success across the...
-
Operations Manager
3 weeks ago
Quezon City, National Capital Region, Philippines JOB MATCHMAKER Full timeJob descriptionPosition Overview:The Operations Manager will play a crucial role in managing our distribution and supply chainoperations, ensuring that all logistics run smoothly, efficiently, and cost-effectively. Reporting to theGeneral Manager, you will be responsible for optimizing workflows, managing teams, and drivingoperational success across the...
-
Operations Manager
1 week ago
Quezon City, National Capital Region, Philippines JOB MATCHMAKER Full timeJob descriptionPosition Overview:The Operations Manager will play a crucial role in managing our distribution and supply chainoperations, ensuring that all logistics run smoothly, efficiently, and cost-effectively. Reporting to theGeneral Manager, you will be responsible for optimizing workflows, managing teams, and drivingoperational success across the...
-
Operations Manager
1 day ago
Quezon City, National Capital Region, Philippines Startup Accelerator Full timeEnsures the profitability of the account/s / program/s by making certain that client KPIs, goals, and targets are met. Ensures that company-set ratios for staffing are maintained for smooth operations of the program/s, and that the manpower complement is sufficient for the forecasted call volume. Ensures that everyone within the program strictly abides by...
-
Operations Manager
4 weeks ago
Quezon City, National Capital Region, Philippines Modernbrands Inc. Full timeDrive Excellence as our Operations ManagerPosition: Operations ManagerLocation: On-Site (Office at Quezon City & Showrooms at Makati City)Company: MODERNBRANDS INCDo you thrive in dynamic environments where every decision makes an impact? At Modernbrands Inc, we're seeking an Operations Manager to lead our operations to optimize work flows and ensure our...
-
Financial Performance Manager
2 days ago
Quezon City, National Capital Region, Philippines Manpower (Philippines) Full timeAbout the Role:The Collection Strategy Specialist will play a critical role in developing and implementing collection strategies that drive financial performance. This is an excellent opportunity for a motivated and detail-oriented individual to join our team at Manpower (Philippines).Key Responsibilities:Conduct thorough analysis of client accounts to...