Support Services Representative

6 days ago


Manila, National Capital Region, Philippines Lenny Beauty Corporation Full time
Lenny Beauty Corporation - Where Passion Meets Performance
We're a dynamic beauty company, passionate about delivering exceptional customer experiences. Our team is dedicated to making a positive impact in every interaction.

About the Position

We're seeking a talented Service Delivery Professional to join our vibrant team. As a CSR, you will play a critical role in resolving customer inquiries and issues with a solutions-oriented approach.

Key Responsibilities:

  • Handle customer inquiries via phone, email, or chat with a positive attitude.
  • Resolve issues efficiently, ensuring customer satisfaction and loyalty.
  • Collaborate with other teams to find solutions for complex problems.
  • Keep accurate records of customer interactions and feedback.
  • Maintain a friendly demeanor, providing a top-notch experience every time.

Requirements:

  • At least 6 months of experience in a customer service role.
  • Strong communication skills (written and verbal).
  • Ability to think on your feet and solve problems quickly.
  • Passionate about delivering excellent customer service.
  • Beauty/aesthetics industry knowledge is a plus.

Join Our Team

We offer:

  • Career growth & development opportunities
  • A fun, collaborative, and vibrant work environment
  • Recognition & rewards for outstanding performance

Location: Makati City | Mon-Fri: On-site | Sat: Work From Home

Salary: PHP 17,000 starting, with performance-based increases.



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