Content Operations Team Leader

1 day ago

Cavite City, Calabarzon, Philippines beBeeSupervisor Full time ₱6,000,000 - ₱8,000,000
Operations Supervisor

Our ideal candidate is a highly skilled and organized leader who can oversee the daily operations of a team of content creators.

The successful candidate will be responsible for supervising and streamlining the team's workflow, ensuring seamless collaboration and communication across all departments.

This role requires strong problem-solving skills, as well as the ability to adapt to changing circumstances and priorities.

Key Responsibilities:
  • Coordinate and communicate weekly and daily team schedules, ensuring all coverage needs are consistently met.
  • Oversee the onboarding process for new hires, including documentation and peer-mentorship assignments.
  • Act as the primary contact for operational questions and day-to-day workflow issues.
  • Track team performance and process adherence, escalating concerns as necessary.
  • Maintain and improve standard operating procedures for scheduling, onboarding, and reporting.
  • Collaborate with leadership to resolve productivity bottlenecks.
  • Foster an inclusive and productive culture across a 100% remote team.
  • Monitor key operational metrics and deliver regular reports to management.
Qualifications:
  • Demonstrated experience in operations, team supervision, or coordination within startup, remote, or BPO environments.
  • Excellent organizational, multitasking, and problem-solving skills.
  • Outstanding written and verbal English communication skills.
  • Comfortable using digital scheduling tools, spreadsheets, and virtual collaboration platforms.
  • Ability to thrive independently and as part of a remote team.
  • Experience supporting online content creator teams or managing online communities is a definite advantage.
  • Proactive, solutions-oriented attitude.

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