Cloud Infrastructure Specialist

7 days ago

Tanauan, Calabarzon, Philippines beBeeInfrastructure Full time $1,920,000 - $2,040,000
Job Description

We are seeking a highly skilled and motivated Cloud Infrastructure Specialist to join our team. In this role, you will be responsible for implementing, supporting, and operationalizing cloud infrastructure solutions for our clients.

You will play a key role in guiding technical teams during pilot launches, ensuring security standards are met, and mentoring junior engineers.

This position requires a strong technical background in cloud computing, including expertise in Microsoft 365 and Azure technologies.

In addition, you will have excellent communication skills to collaborate with both technical IT teams and non-technical stakeholders.

If you are passionate about helping organizations maximize their cloud capabilities while maintaining best practices and security standards, this role is for you.

Responsibilities
  • Implement and support cloud infrastructure solutions for clients, ensuring performance, security, and scalability.
  • Provide technical support during client onboarding, primarily via chat-based support, escalating to calls as needed.
  • Migrate client data and applications into cloud environments.
  • Implement, test, and deploy cloud capabilities to help clients align with best practices.
  • Review client systems and provide recommendations to optimize design, security, and functionality.
  • Maintain client documentation, standard templates, policies, and automation for consistent deployment.
  • Provide remote escalation support for complex technical issues beyond Tier II.
  • Mentor and guide junior engineers within the cloud support team.
  • Research, evaluate, and recommend tools and technologies to enhance client environments.
  • Administer cloud-integrated solutions, such as cloud backups, MDR, and vulnerability management.
  • Participate in on-call rotation and after-hours support as required.
  • Stay current on evolving technologies, frameworks, and best practices.
Qualifications
  • Bachelor's degree in IT, Computer Science, or related field, plus 4+ years of relevant experience; or equivalent combination of education and experience.
  • Proven track record in cloud infrastructure implementation and support.
  • Current vendor or industry-recognized certifications in cloud computing (mandatory).
  • Deep expertise in cloud computing platforms, including Microsoft 365 and Azure.
  • Strong understanding of cloud licensing models.
  • Proficiency with at least two of the following:
  • Cloud server and desktop environments
  • Patch management
  • Backup technologies
  • Vulnerability management
  • Proficiency with scripting/automation (PowerShell or Python).
  • Knowledge of security frameworks (NIST CSF, CIS CSC).
  • Strong grasp of Active Directory, EDR, firewalls, and best-practice architectures.
  • Excellent written and verbal English communication skills.
  • Strong organizational, time management, and documentation skills.
  • Self-starter with the ability to work independently and mentor others.
  • Experience mentoring and leading junior engineers.
  • Familiarity with AI-assisted ticketing and support tools.
  • Previous consulting experience with technical IT teams as clients.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Analyst
Industries
  • Technology, Information and Media, Computer and Network Security, and Security and Investigations

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