
Real Estate Operations Specialist
7 days ago
We are seeking a highly organized and self-motivated Property Management Assistant to support our property management team. As a key member of our team, you will play a vital role in ensuring the efficient and effective operation of our property management activities.
Job Responsibilities:
- Serve as the main point of contact for tenant inquiries, addressing their questions, concerns, and requests in a timely and professional manner.
- Coordinate property maintenance and repairs by communicating with vendors, scheduling appointments, and following up to ensure timely resolution.
- Assist with lease administration, including drafting lease agreements, collecting rent payments, and managing lease renewals.
- Conduct thorough tenant screenings, including background checks and verification of references, to ensure high-quality tenants.
- Maintain accurate and up-to-date tenant records, including lease agreements, rent payments, and maintenance requests, using property management software or other relevant tools.
- Monitor and enforce lease terms and property rules, addressing any violations or breaches in a timely manner.
- Assist with move-in and move-out processes, conducting property inspections, documenting condition reports, and managing security deposit refunds.
- Prepare and distribute regular property management reports, including financial statements, occupancy reports, and maintenance summaries.
- Support marketing efforts by creating property listings, managing online rental platforms, and conducting property showings (virtual or in-person) as needed.
- Collaborate with the property management team to ensure a seamless and exceptional tenant experience.
Requirements:
- Previous experience in property management, real estate, or a related field is preferred.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Excellent verbal and written communication skills.
- Strong problem-solving skills and ability to provide creative solutions.
- Knowledge of relevant laws and regulations related to property management.
- Ability to work independently with minimal supervision in a remote work environment.
- Detail-oriented with a focus on accuracy and quality.
- Professional and customer-service-oriented mindset.
- Proficient in using property management software, Microsoft Office, Google Workspace, and other relevant tools.
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