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Guest Experience Coordinator

1 week ago


Baguio City, Cordillera, Philippines The Lind Hotels Full time

At The Lind Hotels, we're committed to delivering exceptional guest experiences that exceed expectations.

About the Role

This is a full-time, on-site position for an Assistant Guest Experience Manager. As a key member of our team, you'll play a vital role in ensuring a high level of guest satisfaction by overseeing guest services and facilitating effective communication between guests and staff.

Your primary responsibilities will include:

  • Training and leading team members to provide exceptional guest service
  • Addressing guest inquiries and issues promptly and professionally
  • Collaborating with colleagues to enhance the overall guest experience

We're looking for a candidate with excellent customer service skills, strong communication abilities, and a passion for delivering memorable experiences.