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Guest Experience Coordinator
1 week ago
At The Lind Hotels, we're committed to delivering exceptional guest experiences that exceed expectations.
About the RoleThis is a full-time, on-site position for an Assistant Guest Experience Manager. As a key member of our team, you'll play a vital role in ensuring a high level of guest satisfaction by overseeing guest services and facilitating effective communication between guests and staff.
Your primary responsibilities will include:
- Training and leading team members to provide exceptional guest service
- Addressing guest inquiries and issues promptly and professionally
- Collaborating with colleagues to enhance the overall guest experience
We're looking for a candidate with excellent customer service skills, strong communication abilities, and a passion for delivering memorable experiences.