Digital Content Team Manager

1 day ago

General Santos, Soccsksargen, Philippines beBeeoperations Full time ₱800,000
Operations Supervisor

We are seeking a proactive and detail-oriented Operations Supervisor to oversee and streamline the daily operations of our content creator team.

This includes scheduling, onboarding, and mentoring, as well as driving process improvements and maintaining a supportive and growth-focused work environment.

The ideal candidate will have experience managing remote teams and a background working within the digital content ecosystem.

  • Coordinate and communicate weekly and daily team schedules, ensuring all coverage needs are consistently met.
  • Oversee the onboarding process for new hires, including documentation and peer-mentorship assignments.
  • Act as the primary contact for operational questions and day-to-day workflow issues.
  • Track team performance and process adherence, escalating concerns as necessary.
  • Maintain and improve standard operating procedures for scheduling, onboarding, and reporting.
  • Collaborate with leadership to resolve productivity bottlenecks.
  • Foster an inclusive and productive culture across a 100% remote team.
  • Monitor key operational metrics and deliver regular reports to management.

Key Responsibilities:

• Coordinate and communicate weekly and daily team schedules, ensuring all coverage needs are consistently met.

• Oversee the onboarding process for new hires, including documentation and peer-mentorship assignments.

• Act as the primary contact for operational questions and day-to-day workflow issues.

• Track team performance and process adherence, escalating concerns as necessary.

• Maintain and improve standard operating procedures for scheduling, onboarding, and reporting.

• Collaborate with leadership to resolve productivity bottlenecks.

• Foster an inclusive and productive culture across a 100% remote team.

• Monitor key operational metrics and deliver regular reports to management.

Qualifications:

• Demonstrated experience in operations, team supervision, or coordination within startup, remote, or BPO environments.

• Excellent organizational, multitasking, and problem-solving skills.

• Outstanding written and verbal English communication skills.

• Comfortable using digital scheduling tools, spreadsheets, and virtual collaboration platforms.

• Ability to thrive independently and as part of a remote team.

• Experience supporting online content creator teams or managing online communities is a definite advantage.

• Familiarity with subscription-based or premium content platforms is a plus.

• Proactive, solutions-oriented attitude.

What We Offer:

• Competitive salary.

• 100% remote work with flexible scheduling.

• Rapid growth pathways within a global, expanding company.

• Supportive and inclusive culture.

• Ongoing professional development and training opportunities.

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